Update：6/1/2021
We are prepared to deal with large-scale disasters.
In anticipation of large-scale natural disasters, which are becoming increasingly severe in recent years, we seek to work closely with the Government and will fortify links and ties of coordination with disaster-prevention operations at a national level within the context of an emergency communications system and disaster-response arrangements established in accordance with the Disaster-Prevention Operational Plan. During normal times, we will continue to conduct disaster-response drills and improve the effectiveness of our business-continuity plan (BCP).
Furthermore, as an operation added by Act for Establishing Energy Supply Resilience, OCCTO will check the details of disaster cooperation plan prepared by general transmission and distribution company beginning in July 2020 and field applications and grant subsidies under a mutual assistance system to cover and recover the costs of disaster recovery on a nationwide scale beginning in April 2021.
Dispute resolution between electricity companies
OCCTO accepts consultations and complaints about transmission and distribution businesses from Electricity Suppliers and provides mediation/conciliation between Electricity Suppliers. OCCTO acquired a certification from the Minister of Justice as the certified dispute resolution business operator in accordance with the “Act on Promotion of Use of Alternative Dispute Resolution.”
OCCTO operates and maintains “Switching Support System.”
OCCTO contributes to information inquiries of consumers’ facilities and usage amounts, and to acceleration and facilitation of the s witching of transmission network use agreements between Retail Companies and General Transmission and Distribution Companies.
